SIGN UP INSTRUCTIONS
It's very important that we have this information BEFORE we meet you and your pup or kitty. We are so focused and busy catering to them onsite that we miss important administrative details which is why require an account to be created BEFORE we meet (it's free and only takes 5 minutes.. no obligation and we won't spam you).
Since 2015, we still have your account active so please do not create a duplicate. If you are having trouble logging in, email info@coolwag.com! If it's been longer than six months since your pup has visited, they will still need a scheduled Temp Test, see below.
New To CoolWag?
If you are new to us, please click the "Register" button below to access our online enrollment form and reservation system. HINT: Use your email address as your "alias".
We will need the agreement completed, the up-to-date shot records uploaded or faxed, and prior to DAYCARE OR BOARDING, we need to meet your pup for a "Temperament Test / Meet & Greet" (we do not need to meet cats prior to their stay).
During the visit, your dog will spend at least thirty minutes with a trainer, get familiar with the Coolwag Facility and trained staff, and have time to investigate all those new smells and slowly get introduced to other dogs around their same play style and size. We will give you a report card with our observations and recommendations.
Cats do not need a temperament test because there is no kitty daycare.
Advice on setting up your account for the first time:
Use your email address as your alias/user ID.
Once you complete the agreements click on "Return to Dashboard" and then click on the "Pet Info" button and add your dogs info INCLUDING uploading a picture of them showing their face and body. (You would be surprised how many "Bellas" and Charlie's we have :). If you don't have one handy; either you can do it later or we can do it when you come in for your temperament meet and great, it will just help us with the administration :)
We must have a copy of the vaccination records. On the dashboard, You can use the "File Upload" button to upload the shot records from your vet... you can use a picture of them, a scanned image, or if you don't have them electronically, you can have the vet fax them to 479-250-1880 or email them to info@coolwag.com. We need up-to-date Bordetella, Rabies, Parvo, and Canine Distemper for dogs and Rabies and FVRCP for cats. Parvo/Distemper is often given together in a combo shot and might look like this: "DHPPV", "DHPP", "DA2PP", or "DA2PPV". For more information, please reference this ARTICLE.
Once this is complete, schedule the Temp Test.
A temp test description and instructions will be found when you click on the "Schedule Temp Test" button below.